CUSTOMER SERVICE AGENT – HEAD OFFICE – LONDON 12 views

CUSTOMER SERVICE AGENT – HEAD OFFICE – LONDON

Job Type : Permanent, Full Time

Salary : £18000 – £22000/annum BENEFITS

FANTASTIC HEAD OFFICE ROLE FOR AN EXPERIENCE CUSTOMER SERVICE AGENT WHO HAS A PROACTIVE, ADAPTABLE AND DETERMINED APPROACH TO DELIVERING THE HIGHEST CUSTOMER EXPERIENCE THROUGH MULTIPLY PLATFORMS!!

**HEAD OFFICE ROLE – MON – FRIDAY/ SHIFTS WITH WFH HYBRID – FULL TIME – LONDON**

This is an exciting opportunity to join a leading luxury retailer who are looking for a customer service representative to join the head office team in London. Their product offers their client the ultimate in design fashion and statements! They have a forward thinking approach to business and are constantly evolving. An exciting brand that offers a great working environment.

They are looking for a customer service representative who has experience working within a head office environment. You will be experienced in dealing with customer enquiries through different communication methods. Your experience will give you the know how and intelligence in managing each enquiry in a unique way in order to give the best solution for the client and the brand. You will have a keen eye for detail, fantastic communication skills, with the ability to adapt to different situation. You will understand the importance of whats a priority and what is important!

You will be experienced in using Zendesk.

YOU MUST BE:

*From a head office/ retail customer service background.
*Understanding of Luxury retail – a clients journey and expectations of high levels of customer service.
*Experienced in handling complaints and enquiries.
*Confident in using computers and different software's, and all Microsoft applications.
*Can demonstrate the ability to work under pressure, remaining calm and professional at all times.
*Able to welcome change, looking at process's and embracing new techniques!
*A team player with a eagerness to support colleague in all departments.

If this amazing opportunity is what you have been searching for, then don't delay interviews are happening very quickly!!!!!

Click on the link to apply, or send your CV to (url removed) or call through to (phone number removed) and speak to Lynsey.

Mandeville is acting as an Employment Agency in relation to this vacancy

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