Administration Assistant 29 views

Administration Assistant

Job Type : Temporary, Full Time

Salary : £9 – £9.20/hour

Prestige Recruitment Specialists are currently looking for a Administration Assistant to work within the NHS located in the West Hull area.

This is a Monday to Friday position working hours of 8:30 – 5pm and will be £9.20 per hour (Band 2)

This is a temporary contract initially for 3 months.

Job Description

-To provide and receive routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public/external contacts, the information may be of a sensitive nature and there may be barriers to understanding

-To demonstrate a competent level of inter-personal skills when providing information of a non-clinical nature to staff, clients, carers, public/external agencies, maintaining the Trust standards of customer service.

-To have an understanding of security/health and safety processes and procedures, as required, relevant to the area of work

-To make judgements in resolving problems of a customer service or administrative nature within pre-defined limits, referring anything of a more complex nature to senior staff

-To deal with all enquiries effectively and responsively, deciding upon appropriate follow-up action.

– Provide routine information to clients and carers e.g. in relation to appointments, correspondence, venues/security

-To input data onto computerised systems

-To maintain records both manually and electronically, producing routine information as required e.g reports

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