Account Manager – Digital Marketing
Job Type : Permanent, Full Time
Salary : £23000 – £30000/annum
Account Manager – Remote – London/ Bristol/ Falmouth
Salary: £23,000 – £30,000
The Company:
Our client is a digital marketing agency that prides itself on being technical, innovative and fun. They take great pride in their company values and culture and regularly host socials and strive to create a working environment where employees enjoy coming into work.
Their waterside office HQ is based in Falmouth, Cornwall and traditionally they have been office based however since 2020 the team have moved to a blend of working from home and being in the office. This role can be remote, with hub offices opening in 2021 in Bristol/London and you will need to travel to Falmouth HQ to touch base with the rest of the team.
The Role:
Their Account Managers are responsible for both the relationship and results with their clients, in collaboration with the specialist teams. It’s a really exciting role and touches on all parts of the business. You’ll be a manager and the face of the business. We are looking for an experienced Account Manager, ideally from within a PR or Content Marketing agency.
Role Responsibilities:
You will be responsible for retaining our clients, owning the relationships with clients and keeping them happy
Develop quarterly digital plans alongside the SEO, Paid and Analytics teams
Collaboratively develop the planning and insights for organic search and online advertising projects
Confidently communicate with clients’ regularly detailing work done, results achieved and ensuring all promised deliverables are on time
Be able to use project management tools to ensure deliverables are on time
Manage internal communications and communicate highlights and issues to senior management as well as ensuring the client teams understand the clients business thoroughly
Own client meetings, making sure the slide decks are well formatted and be able to present them persuasivelySpot opportunities to grow your clients’ business and what they spendThink ahead and anticipate what needs to be done next before it is askedManage time and budgets scoped for clients
Mentor & train Account Executives and help them to flourish in their role and ongoing career.
Support with agency marketing
Work with the CSD on developing a high standard of client service for the agency
Be flexible and proactive, able to take on additional/ad-hoc duties as required to meet the needs of the business
Essential Skills & Requirements:
A minimum of 3 years’ marketing, PR or digital experience, ideally within an agency
Excellent attention to detail
Excellent communication and presentation skills
A good understanding of numbers
Confident leading a team
Proficiently use MS Office and G Suite, especially Excel and PowerPoint
Technical aptitude and digital competency
Be organised and enthusiastic
Happy to travel nationally & full driving licence
Benefits
Awesome global client base, doing career-defining work with a host of well-known brands
Specialists in Search Engine Optimisation, Paid advertising and Analytics
Beautiful waterside offices, with their very own beach, in the heart of Cornwall
25 days holiday, plus 8 bank holidays, plus an extra day per year served for up to another 5 days
Competitive pay and a pension
An annual training budget for you to use on conferences, courses and qualifications
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Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
More Information
- Address London