Account Director 42 views

Account Director

Job Type : Permanent, Full Time

Salary : £58000 – £65000/annum

Digital Account Director

Job description

This Independent Digital Agency are looking for an experienced Digital Marketing Account Director to come in and take us to the next level to help shape and grow the agency.

You will be the senior contact for clients within the agency, overseeing everything we do to ensure work is delivered to a high quality and in line with client requirements and values.

You will build close relationships with decision-makers and in-depth knowledge of the client, their industry, and goals. You will be responsible for ensuring that the full armoury of the agencies specialisms are deployed as effectively and efficiently as possible to ensure these goals are met.

You will manage a team made up of Account Managers and Digital Specialists. You will need to actively help in their development, training and supporting them with their clients.

Responsibilities & Accountabilities

Setting and leading client digital marketing strategy, working with all teams across the agency to ensure the latest thinking and processes are reflected
Nurturing leads to help the agency achieve its commercial goals
Line management of team members, working with them to develop and grow their clients
Control and manage the delivery process and profitability of all of your accounts to ensure maximum returns
Developing their key account services and management processes
Working closely with the Account Managers and Account Strategist to implement and facilitate strategic opportunities that have been identified for client campaigns (new and existing clients)
Managing and monitoring the production and presentation of client-facing reports, studies and presentations
Attending and facilitating key account meetings
Working closely with the Growth and Partnership team in winning new business
Achieving continuous improvement by proactively assessing working relationships, practices and methods
Maintain an in-depth understanding of the agency marketplace, emphasising all new and emerging initiatives.
Present reports on KPIs, account progress, quotas, and goals to senior leadership and stakeholders
Set performance criteria for your team and motivate, evaluate and manage team members to exceed expected goals
Conduct regular meetings with your team to review performance and training/development requirements

Requirements

5+ years of experience in digital marketing account management
Have at least 2-3 years previous experience in an Account Director type role specialising in Digital Marketing, including performance search, content, digital PR, SEO, SEM, Social and Paid search/social
An in-depth understanding of the search and digital marketing landscape
Experience in growth and development of client accounts through strategic recommendations
Experience in leading and growing large, multi-channel teams
Understanding of both B2B & B2C businesses and account set up
Some experience of web/eCommerce builds and projects from an account management perspective is hugely beneficial
Experience in presenting to new business prospects
A HUSTLER. You'll be a phenomenal project manager, who can juggle many plates at once
Positive attitude, proactivity, and a tenacious character: things can change very quickly, so being comfortable reacting quickly to unexpected opportunities and challenges is important too!

In return, they will offer you:

Extremely competitive salary
Work for the world's first B Corp certified Google Premier Partner
25 days holiday as a basic, with more earned through continued service (effectively 29 days with bonus days off below)
Extra days off at Christmas
Birthday holiday off
Trees planted and extra carbon offset every work anniversary
A highly experienced, award-winning team to work with and learn from
Constant career progression with work time allocated for training
Workplace pension scheme
Cycle to work scheme
Carbon positive workplace
Christmas and Summer parties
Access to paid-for private counselling & a nutritionist
Time off for your children's birthday
Volunteer time
Flexible working – nobody will tap their watch if you prefer to start late or finish late because you love the gym before work. Their focus is on your ability to deliver for the business and their clients, not your ability to keep strict working hours.
B Corp member discounts

Planet-first digital for brands with purpose

They're a values-led B-Corp that encourages putting people first, honesty, curiosity and leadership

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