3rd Line Support Engineer 13 views

3rd Line Support Engineer

Job Type : Permanent, Full Time

Salary : £40000 – £45000/annum Plus Package

3rd Line Support Engineer Windows VMware Network
3rd Line System Admin Engineer
My fantastic client in Corsham is currently looking for a solid 3rd Line Support Engineer to come on board on a permanent basis. The candidate will be responsible for providing technical support to our large and diverse client base ensuring Service Levels are maintained, the ticketing system is fully up to date.
Key responsibilities for this job:
Install, upgrade, support and troubleshoot Enterprise Applications and Webservers hosted on Windows Servers. establishing the networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing network standards.
The role will be to manage and support the Windows, VMware, and backup environment, as well as manage the Network and Firewall infrastructure.
* Diagnose and quickly resolve a wide range of Windows applications and networking problems
* Requesting and coordinating 3rd party vendor support.
* Install, upgrade, support and troubleshoot Windows 10, Microsoft Office products
* Take ownership and deal with hardware and Microsoft support queries and issues reported by the
* customer
* Email and user account administration, i.e., account creation and management and distribution lists on
* Microsoft Exchange and passwords rest on Active Directory.
* Responsible for monthly switching of backup tapes
Demonstratable experience and working knowledge of:
* Hypervisors and Virtualisation – VMWare ESXi, vCentre and vSphere
* VEEAM and Tape Backup
* Management and support of Windows server environment 2012 & 2019
* Antivirus platform and ecosystem – ESET and PRTG (Monitoring)
* Knowledge of TCP/IP, WAN/LAN and VLAN’s, MPLS
* Firewall configuration
* Operating systems – Windows server 2016/2019 and Windows 10
* Dell switches and Juniper Firewalls
This is a permanent role paying £40-45k per annum depending on experience and will include some remote working.
If you are a solid 3rd Line Support Engineer with experience of Windows, VMware and Networking then please forward your CV over to me asap as interviews are being arranged immediately 

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